SitByCare makes sure that we work in the best interest & safety of both parties. Our vetted companions bring the trust & peace of mind needed for families to sit with their loved ones. Some situations to avoid –

• Someone suggests you pay in-person rather than through the site. Safety and security are paramount, and booking and paying through SitByCare is the only way to ensure your account is in line with our policy and that your booking is covered by the safety guidelines and 24/7 emergency support.
• Someone asks you to provide personal information. You should never feel pressured to share your full name, email or mailing address, phone number, or any other personal information before a stay is booked.
• Someone uses inappropriate language.All chats are secure and monitored through the platform for the safety of both our users.This helps us to take appropriate action if a situation arises.
• Someone tries to recruit you for a private business. Only services booked through SitByCare qualify for the 24/7 emergency support, cancellation compensation and secure booking & payment.

Booking and paying through SitByCare protect you and your SitByer Companion. SitByCare exists to make your life a little easier, and that includes offering a secure, convenient, and cashless way to pay for care. Hers’s how:

• Safe and secure payments. Our payment platform is designed to protect credit card information through standard encryption measures, and your personal information is never shared. Paying through SitByCare is cashless, convenient, and keeps your personal details safe and secure. Paying outside of SitByCare’s system can put you at risk for fraud.
• Simple and effective messaging. When you communicate through your SitByCare account, you have the peace of mind of our built-in security features. Plus, it’s easy to use—you can book, work out details, and pay securely all through your SitByCare account.
• The SitByCare Guarantee. When you book and pay through SitByCare, you’re covered by the SitByCare Guarantee meant to provide safety and security.