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How do I become a Companion on SitByCare?
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Individual/Family
Getting Started
Is SitByCare free?
Why hasn’t my background check been processed yet?
Why should I become a Companion for SitByCare?
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Account and Profile
How do I reset my password?
What are my privacy rights?
What are favorites and how do I manage them?
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Finding a SitByer Companion
Different types of services offered over SitByCare Platform?
What are the badges on a SitByer Companion’s profile?
Bookings
How do I cancel a booking and receive a refund?
Will I receive a refund if a booking is cancelled?
What qualifies as an extenuating circumstance for a cancellation to qualify for a full refund?
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Payments
Why shouldn’t I make payments outside the platform?
How much does it cost to book a companion?
Should I tip my SitByer Companion?
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Trust and Safety
What does SitByCare do to support safety?
Why do I book and pay through SitByCare?
Why booking through the SitByCare platform is important?
