Member/Family Help Center

Getting Started

Who can use SitByCare?

What is SitByCare?

What types of companionship services are available?

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Finding a Companion

How does matching work?

How do I book a companion?

Can I choose my own companion?

Payments

How do I pay for companionship services? When am I charged?

How much do companionship services cost?

Bookings

How do I edit/modify booking dates?

Can I contact a companion before booking?

Can I book recurring visits?

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Account & Safety

Are SitByCare Companions background checked?

Is my personal information private?

Why can’t I add my phone number?

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Live Virtual Companionship

Why is virtual companionship more affordable and still secure?

Why do so many members start with virtual companionship and find it meaningful?

Who should consider virtual companionship? What can we do during a virtual companionship session?