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Individual/Family "Support"
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Getting Started
How does SitByCare On-Call/ Immediate availability work?
How do I contact SitByCare Support?
How do I sign up?
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Account & Profile
How do I reactivate my SitByCare account?
What are favorites and how do I manage them?
What are my privacy rights?
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Finding a SitByer Companion
What are the badges on a SitByer Companion’s profile?
Different types of services offered over SitByCare Platform?
Bookings
How do I edit/modify booking dates?
Can I make last-minute changes to an upcoming SitByCare On booking?
How do I know if I booked a service for my myself, friend/spouse/loved one?
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Payments
What if my SitByer Companion cancels a booking?
Why am I receiving an error message when I try to pay?
What are SitByCare gift cards?
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Trust and Safety
Why booking through the SitByCare platform is important?
Why do I book and pay through SitByCare?
What does SitByCare do to support safety?
