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SitByCare Companion "Support"
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Getting Started
How does SitByCare On-Call/ Immediate availability work?
How do I contact SitByCare Support?
How do I sign up?
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Bookings
How do I cancel a booking and receive a refund?
What should I do if I’m running late for a SitByCare booking?
What are the best practices when preparing to sit a client?
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My Profile and Services
How do I change the email address on file with my account?
Can I book SitByCare requests in other cities?
What is confirmed availability and how does it work?
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Payments
What are holiday rates and how do I manage them?
Running My Business
Can I respond to a review?
Should I request reviews from my clients?
What do response rate & response time mean?
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Trust and Safety
Why should I pay and communicate through SitByCare?
Can SitByCare deactivate my account?
Taxes
Where can I view my total earnings?
